Servicing
Our servicing department offers full after sales service to ensure that installed fire sprinkler systems are maintained to the current British and European Standards. All our service works are audited as part of the LPS 1048 scheme. Project Fire provides a professional service, and has a long-standing and varied national client base. We have the capability to supply comprehensive service and maintenance contracts across a wide range of fire protection systems for new and existing installations as detailed below.
Service Capability
We also have the necessary specialist knowledge as manufacturers to technically support our own product range. Further to this, our approved engineers are fully trained in varied disciplines to provide expert support for these products, complete with the specialist test equipment required. Also our engineers are backed up with full technical support from our system design engineers on hand at our office.
Our servicing team prides itself on good communication with its customers, and with known costs, we are in a great position to offer maintenance contracts that include replacement parts and provide long term, fixed priced servicing to enable our customers to plan and budget costs with confidence.
Livetap® is a major innovation for making 'live' modifications to sprinkler systems. No drain down is required making it the simplest, fastest and most cost effective way to make modifications while complying with all Fire Sprinkler System Codes. Livetap® products have been tested and approved by FM, LPCB, UL and ULC. Livetap® is the sustainable way to make modifications to your sprinkler system.
Personnel at Project Fire's servicing department have played a key role in the products development and, as a result, our servicing staff are able to provide expert advice and innovative solutions using this fully code compliant solution. For further information please visit www.livetap.co.uk
A well-trained, experienced engineer is just a phone call away. We are networked with engineers located regionally to provide national coverage for a prompt response to any call out 24/7*. Expert engineers can respond to situations quickly and with specialist 'know-how' on-site. We have an outstanding reputation for honesty, reliability and for building good working relationships with our clients. Our record for long-standing maintenance contracts and satisfied customers stands for itself. *Service contracts only.
Training & Support
As well as providing a comprehensive after sales service, we also provide operational site training for the end users staff. Further to this, maintenance competency training is being developed for the trade contractor to ensure a consistent high level of competency and competitiveness for the end-user after sales service. Back at Project Fire headquarters, an approved Livetap® technology training school offers a unique opportunity for the trade to undergo full training, allowing them to cost effectively maintain fire sprinkler systems and fire protection cover throughout the duration of work. Livetap® is the result of over three years of product development. All this investment underlines our commitment to not only providing quality engineered components and systems, but also to ensuring they remain in compliance and beneficial use, over the long term with a minimal revenue cost.
Skilled Engineers
The engineer that arrives on site will be fully trained and have the right tools to complete the job. Our engineers are trained across a wide spectrum of technical disciplines and have specific product knowledge that comes from the company’s innovative research and development program within the fire protection industry. Our engineer’s expertise covers many areas of servicing and general maintenance and includes works such as problem solving, electrical works, routine product maintenance, leaks, part/product replacement works, small system modifications and many other issues besides.